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Shipping
At Rare Entity, every order is prepared with intention and care. Please allow 2–4 business days for order processing before shipment. Processing times may be extended during product launches, holidays, promotions or periods of high order volume. We appreciate your patience as we prepare your order with care.
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
Shipping Timeframes
• U.S. Standard Shipping: 2–5 business days after processing
Please double-check that your shipping address is correct before placing your order. Rare Entity is not responsible for delays or lost packages caused by incorrect addresses or carrier delays.
Our Commitment to Quality
Every Rare Entity product is carefully inspected and packaged before leaving our studio.
Because our products are personal care items, all sales are final.
If you receive a damaged or incorrect item, please contact us within 3 business days of delivery with:
• Your order number
• Clear photos of the item and packaging
Send inquiries to:
info@rareentityllc.com
Once reviewed, we will gladly work to resolve the issue if approved.
Privacy Promise
Your personal information is used only to fulfill your order and provide customer support.
Rare Entity will never sell or share your information with third parties.
Your trust means everything to us, and we are committed to protecting your privacy.
The Rare Entity Promise
Every product we create is designed to support healthy hair, polished styles, and long-lasting results.
By shopping with Rare Entity, you agree to our store policies and become part of a community that values confidence, care, and true rarity.
Refined. Rare. Designed for you
By providing your mobile phone number and opting into SMS communications from Rare Entity, you consent to receive recurring text messages related to your appointments, bookings, promotions, product updates, membership information, account notifications, and other business communications.
Message frequency varies based on your interactions with Rare Entity, including appointment scheduling, account activity, promotions, and special announcements. You may receive multiple messages per month depending on your preferences and services.
Standard message and data rates may apply according to your wireless carrier plan. Rare Entity is not responsible for any charges incurred from your mobile service provider.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. Once your request is processed, you will no longer receive SMS messages unless you opt in again.
For assistance, reply HELP to any message or contact us directly at:
Website: www.rareentity.com
Your consent to receive text messages is voluntary and is not required as a condition of purchasing products or services from Rare Entity.
Your information will be used solely in accordance with our Privacy Policy. We do not sell or share your mobile phone number with third parties for their marketing purposes.
Message delivery is subject to your wireless carrier's network availability and is not guaranteed. Rare Entity is not responsible for delayed or undelivered messages.
Rare Entity reserves the right to modify these SMS Terms of Service at any time. Updated terms will be posted on our website and become effective immediately upon publication.
By opting into Rare Entity SMS communications, you acknowledge that you have read, understood, and agree to these Terms of Service.
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